100% Fit Guarantee - Free Refits and Refunds
Every wumn order is backed by our 100% fit guarantee. If your blouse does not fit perfectly, we will refit it for free or issue a full refund - your choice. Here is exactly how the guarantee works.
What the guarantee covers
Any fit issue with a delivered blouse - too tight, too loose, sleeve, length, neckline, or fastening - is eligible for a free first refit. If the fit is significantly off and a refit is not viable, you can request a full refund instead.
Claim window
You have 14 days from the date of delivery to file a refit or refund claim. Earlier is better; once the window closes, claims are reviewed at our discretion.
How to file a claim
Open My Orders, select the order, choose refit or refund, upload 3–4 clear photos of the fit issue, and schedule a free reverse pickup or post the blouse with the prepaid return label.
Refit timelines
Most refits dispatch within 7 days of pickup. You will receive shipment tracking once the refit ships. Refunds reach your original payment method in 5–7 business days after we receive the blouse.
Coverage for customized blouses
Custom-stitched blouses are covered by the fit guarantee provided your measurements were submitted accurately at order time. If our designers verified the measurements at order time, you are fully covered.
Frequently asked questions
- How long do I have to claim a refit?
- You have 14 days from the date of delivery to file a refit or refund claim under our 100% fit guarantee.
- Is the refit free?
- Yes. The first refit is free, including reverse pickup and return shipping.
- Can I get a refund instead of a refit?
- Yes. If the fit is significantly off and a refit is not viable, we issue a full refund. Customizations may have specific eligibility - please review at order time.
- Does the guarantee apply to customized blouses?
- Yes. Custom-stitched blouses are covered by our fit guarantee provided your measurements were submitted accurately at order time.
Fit Guarantee
We stand by every blouse we make. If it does not fit, we fix it for free.
100% Fit Promise
If your blouse does not fit, we will alter it for free or give you a full refund.
Measurement Check
We check your measurements before stitching starts.
Talk to your designer
Chat with the designer for any fit questions while your blouse is being made.
Quality Checked
Every blouse passes a 10-point quality check before we ship it.
What is covered
- Blouse too tight or too loose by more than 1 inch
- Length is more than 0.5 inch off from your order
- Neck or back design does not match the one you picked
- Sleeve length does not match your order
- Overall fit is far off from the measurements you gave
Please note
- • You must raise a claim within 7 days of delivery
- • We do not cover wrong measurements you shared with us
- • We do not cover color shifts caused by your screen
- • You need to share photos and the original packaging